Been & Going

[Kicking Back with Jersey Joe] New York City’s Top 311 Complaints 2016

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From noisy neighbors to bad parking jobs… New Yorkers love to dial 311 to complain to the city.  So, what are most complaints for?  Jersey Joe explores the top 5 complaints to the city from 2016.


THE 411

What: 311

Use: New York City telephone line for residents to report anything from noise complaints to dangerous construction sites

Location: New York City metro, although many cities around the United States have their own local versions


Many cities around the country are adopting this special 311 line.  Not be confused with 911 for emergencies, this line is only available inside the 5 city boroughs.  I could imagine what working there must be like — having to field non-stop angry calls all day long.

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